Shipping Policy
At Guidance IAS, we primarily offer online courses and classroom lectures. As such, the need for shipping physical materials is minimal. However, if any course materials need to be shipped, the following policy applies:
- Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
- Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Customs, Duties, and Taxes: Guidance IAS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
- Damages: Guidance IAS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
If you have any questions regarding our shipping policy, please contact us at support@guidanceias.com.
